Direct Card | BT Direct
Call Center
  • 0213084000or
    contact@btdirect.ro
    The number is available from any national network.

    Search with AI Search

    AI Search from Întreb BT answers all your questions about banking.

    HELLO BT DIRECT

    You can know anytime everything you want about your Direct card, following the steps from Self Service ALO BT DIRECT 021 308 4000.

    Shopping in your style

    Credit Card

    Worry-free shopping, interest-free installments at partner stores or through the Anywhere Installments program.

    How do you apply
    for card

    Direct in partner magazines. If you have the income reported to ANAF, it is enough to have only the original identity document with you.

    0% interest

    You pay interest-free in partner stores (if you return the full amount within the grace period of up to 55 days).

    Everything in real time

    You make payments with your phone to merchants, check your balance, and manage your card easily from the BT Pay app.

    Safe payments

    Confirm payments simply and intuitively directly from your phone using face ID, fingerprint or another unlocking method of your phone.

    SMS Alert

    You receive an SMS after each transaction and find out the updated available amount. The first 3 months are free, then the cost will be 5 lei/month.

    Cash withdrawals

    You can withdraw money from any ATM, and if you want to find out the cost, you send an SMS to 3750 with the amount you wish to withdraw and the number of days you will return the money.

    Rate Anywhere

    You can turn into installments (from 3 to 36) any purchases over 500 lei.

    01

    You buy at least 500 lei, with full payment

    02

    We are sending you an SMS to inform you that you can convert the amount paid into 3 interest-free installments or 4–36 easy installments, with only 1.25% interest per month

    03

    You have 3 days from receiving the SMS to decide if you want to choose installment payment and to respond to the received SMS

    BT

    You have control, directly from BT Pay

    All your cards directly on your phone, always at hand, just a tap away. You pay quickly, wherever you are.

    01

    You download the app from the App Store or Google Play

    02

    AddDirect Cardin the section “Add a BT card”

    03

    You complete with your card details and confirm with the code received by SMS

    You make payments directly with your phone

    Just unlock and pay, you will no longer need to enter a PIN on the POS.

    You can find details about the card's dates

    The card number, the CVV code and the expiration date, everything you need for fast and secure online payments, directly in the app.

    You confirm online payments

    Activate online payment approval and quickly confirm each transaction with biometric data or the phone unlocking method.

    You check the transactions quickly

    You check the balance of your cards and see the details of the transactions made with the card. If you have a Garmin or Fitbit device, you can enroll the Direct Card in the payment applications.

    Conditions for granting & payment methods

    • Minimum income of 1,000 lei.

    • The minimum age of 18 years

    • Salaries, pensions or other types of stable income for at least 3 months

    BT

    Payment methods

    • Scanning the barcode from the extract*:

      • At any SelfPay Payment Station, from the network of over 10,000 locations - which you can findhere.
      • In the PAGO application, by selecting "BT Direct" from the Suppliers menu and scanning the barcode.
      • In the 24Pay application, by selecting "BT Direct IFN SA" from the "Bill Payment - Financial Services" menu.
      • At the BT Express terminals in Banca Transilvania locations – you pay the desired amount by identifying yourself with the Direct Card or by scanning the barcode found at the bottom of the statement.
      • At any PayPoint payment point, in the network of over 18,000 partners - which you can findhere.
      • In Flanco stores, at the BT Direct Credit Bureau.
    • Bank transfer

    • If you make the payment from a bank other than Banca Transilvania, use the account RO44BTRLRONINCS000788104 and mention the account number or the barcode from the statement.

    • Predefined payment order

    • Through BT Pay, from the 'Pay a utilities bill' menu, selecting BT Direct - Card as the provider and completing the information from the barcode on the statement.

    • Postal mandate at any unit of the Romanian Post

    • In account RO44BTRLRONINCS000788104, mentioning the account number or the information from the barcode on the statement (the payment must be made 7 days before the due date).

    *Don't you have a card statement handy? You can generate the barcode by entering the account numberhere.

    Representative example

    • The promotional financial product has a credit period of minimum 20 months and maximum 60 months, for a shelf price of minimum 2,500 lei and maximum 40,000 lei. Campaign valid from 01.11-31.12.2025.

    The value of the product
    3.000 lei
    Loan duration
    36 rates
    Annual interest
    fixed 24.9%
    Monthly rate
    127.12 lei
    Effective Annual Interest Rate (DAE)
    36,17%
    Monthly administration fee
    8 lei
    Total cost of the loan
    4,626.35 lei

    Representative example

    • The standard financial product offered by BT Direct has a minimum loan period of 6 months and a maximum of 60 months, for a shelf price of at least 300 lei and a maximum of 40,000 lei.

    The value of the product
    5,000 lei
    Loan duration
    24 payments
    Interest
    32,9%
    Monthly rate
    295.08 lei
    Effective Annual Interest Rate (DAE)
    44,38%
    Monthly administration fee
    8 lei
    Card issuance fee
    50 lei
    Total cost of the loan
    7.131,97 lei

    Costs

    Issuance fee
    50 lei
    Electronic account statements
    free
    Monthly administration fee
    8 lei

    Frequently asked questions

    The card is sent inactive for security reasonsță, but în 3 pași simpli, l-ai și activated. 

    Step 1: ensureă-te că you have the card at îndemână, ca să we can identify you.  

    Step 2: sună at 021 308 4000 

    Step 3: our robot will guide you step by step. You just need to săyou selectțthe action “activate card”.

    Done, good luck with the buyărături! 💳🤩

    Yes, you can refinance any loan or credit card you hold, through Direct Cardor through credit, provided that supporting documents are presented.

    Through the program of Rate Anywhere, you can convert into installments (from 3 to 36), any purchase over 500 lei. At the time of full payment that exceeds this amount, we will send you an SMS informing you that you can convert the paid amount into 3 Rates without Interest or in 4–36 Easy Installments, with only 1.25% interest per month.

    You have 3 days from receiving the SMS to decide if you want to convert the transaction into installments and to respond to the received SMS. In the next statement, you will see the cancellation of the transaction with full payment and the first installment of the purchase made.

    Everything from the app, in real time

    Scan the QR code and download the BT Pay application.

    BT AI Chat
    The system is experiencing issues. Please try again, a little later.
    Intreb BT Logo
    BT Questions is the largest online financial education program of Banca Transilvania, with over 2,000 questions and answers from banking.
    Search suggestions
    Powered by Azure OpenAI GPT-5
    AI Search provides automatically generated responses, using GPT-5 technology and an advanced orchestration mechanism via agents. Responses may contain inaccurate or potentially offensive content, which does not represent the views of Transilvania Bank. You are solely responsible for the use of content generated by this service..
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta version - that uses GPT-5 technology to simplify the process of searching and understanding banking products.

    AI Search is trained to respond to questions exclusively related to the banking products offered by BT, however in certain situations and depending on the questions asked, it is possible to also respond to general questions. The answers provided are generated automatically and must be used only for informational purposes. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the viewpoint of Bank Transylvania. You are solely responsible for the use of the content generated by this service in any manner. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into it.

    Using AI Search involves accepting the Terms and conditions.

    The access and use of the service implies the unconditional acceptance of these terms and conditions. If you do not agree with them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume all risk regarding the quality, safety, and performance of this service.

    Banca Transilvania does not provide any guarantee regarding the answers provided by this service.

    AI Search provides algorithmic answers and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it, you are obliged not to provide and not to enter in the messages/questions sent any kind of personal data or other confidential information. In case of non-compliance with this obligation, by inserting personal data/confidential information within AI Search, you express your consent for the processing of these in order to provide the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during their interaction with AI Search will be treated confidentially, being disclosed only to recipients who have the right and need to know it.

    The content provided by AI Search is for informational purposes only.

    Users are responsible for the questions and messages addressed during the use of AI Search. Any abuse or inappropriate language may lead to the interruption of the interaction.

    AI Search does not provide financial, legal, or professional advice and does not replace consulting with human experts or professionals specialized in the respective field. Users should not rely on the information provided by AI Search for decision making.

    The bank reserves the right to interrupt the AI Search service at any time, without prior notice.

    The terms and conditions may be reviewed/ updated at any time.